Privacy policy

Last reviewed: June 2023 by Chloe Baldwin

 
 

Buttercrumble Limited

Our contact details 
Name: Chloe Baldwin (Director)
Address: 2 Bowcliffe Court, Bowcliffe Hall, Wetherby, LS23 6LP
Phone Number: 0330 043 0168
E-mail: chloe@buttercrumble.com

The type of personal information we collect 

We currently collect and process the following information: 

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • Your name and email address (only when requested and submitted, e.g. to sign-up to the email newsletter, using the contact form, and/or accessing downloadable content)

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace and Google Analytics, our website analytics providers, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

How we get the personal information and why?

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

  • With your consent, we collect your email address and name so we can deliver appropriate email newsletters, content, or to contact you regarding a website enquiry.

  • To understand site traffic and activity.

  • To respond to enquiries submitted through our Chatbot. Information submitted here will be stored in our CRM system – Hubspot – as appropriate.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting chloe@buttercrumble.com

(b) We have a legitimate interest. 

How we store your personal information 

Your information is securely stored on Squarespace. Personal contact information submitted through our web-forms and chat-bot (users are not required to submit this information and consent to providing these details) are securely stored in our CRM system.

Personal data is stored in an encrypted form to protect against unauthorised access or processing.

We keep the data stated for as long as the legal basis applies. Data is reviewed on an annual basis. We will then securely delete your information as necessary.

Your data protection rights 

Under data protection law, you have rights including: 

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at chloe@buttercrumble.com

Contact us

If you have any questions about our Privacy Policy, please contact us.